Terms and Conditions

The Booking service (the "Service") accessed via this website is provided by Warley Woods Community Trust (WWCT). Use of the site is governed by these terms and conditions. Please read them now. By using the Service you indicate that you accept the Terms and Conditions and that you agree to abide by them. If you are not willing to accept these Terms and Conditions you may not use the Service.

 

Terms and Conditions. 1

Access. 1

Registration.. 1

Passwords. 2

Activity and facility booking. 2

Booking activities. 2

Payment for bookings. 2

Golf Tee time bookings. 3

Cancelling an activity booking. 3

Auto-generated emails from WWCT. 3

Online bookings messaging service. 3

How to contact WWCT. 3

Disclaimer 4

Links. 4

Liability. 4

Copyright 4

Privacy Policy. 4

 

Access

Access to the Site is permitted on a temporary basis, and WWCT reserves the right to withdraw or amend the Service on the Site without notice. From time to time, access may be restricted to some parts of the Site, or the entire Site, to registered users.

Registration

Member of the public wishing to use the Service are required to complete the online registration before first use. To do this you will need your card number. If you already have a Warley Woods card, the number is on the back. If you do not have a card, visit us in the shop or give us a call (0121 429 2400) so we can enter you onto our system as a customer and let you know your card number. You will be able to do all future bookings yourself online after this.

Passwords

You are solely responsible for keeping your account username and password confidential and you are responsible for all activity that occurs under your account. WWCT has the right to disable any user identification code or password at any time, if in WWCT's opinion you have failed to comply with any of the provisions of these terms of use.

Activity and facility booking

Activities and facilities available

The following activities are available to book through this Service:

 

General availability 364 days a year

Golf: 9 holes or 18 holes

 

Restricted to specially approved users

Buggy hire: 9 holes or 18 holes

Padgham Room (meeting room)

Warley Woof training events

 

Available at special times of the year

Events: Santa, Halloween, theatre

Free holiday golf for young people

Warley Woof seminars

These activities will be bookable approximately 30 days in advance of the event.

 

Booking activities

You can book 31 days in advance for golf activities and 180 days in advance for room bookings.

Some activities may be restricted to a number of bookings

Bookings can also be made either in person or by phone on 0121 429 2440

Payment for bookings

Payments for bookings made through this Service are required at the time of booking, unless you have a prepaid membership. Bookings made through this Service are confirmed only upon payment of the appropriate booking fee. Bookings that have not been paid for within five minutes of booking will not be held. Payment for bookings made through this Service are made through WWCT's secure E-payment Portal

 

WWCT's E-payment Portal accepts payment with the following card types:

  • Visa
  • Visa Debit
  • Mastercard
  • Maestro

WWCT does not retain any credit or debit card information used to pay for bookings made through this Service.

Golf Tee time bookings

If you are bringing a group of golfers to Warley Woods, you only need one player to book and pay to reserve the tee time. No other players can book, or be booked onto the same tee time online. If you want to prebook and pay for other players in advance, this can be done by telephone 0121 429 2440.

Cancelling an activity booking

Activities booked through this Service cannot be cancelled online.

Email cancellation requests cannot be accepted.

Auto-generated emails from WWCT

There are three instances where auto-generated emails will be sent to members:

Upon registration:

  • An account activation link is sent to the email address provided at the time of registration.

Upon completion of payment for a booking:

  • A link to a printable booking confirmation is sent to the email address provided at the time of registration.

When the user forgets their password:

  • A re-activation link is sent to the email address provided at the time of registration.

Online bookings messaging service

By signing up to this Service you agree that WWCT may communicate with you about issues affecting your past, current or future class and/or activity bookings via the Site messaging service.

You are advised to check your messages when you log into the Site and ahead of any bookings you may have.

WWCT may contact you with regards to issues such as:

  • problems with the Site or Service
  • advanced notification, where possible, of works affecting either the Site, Service or the venue
  • change to advertised times or availability.

How to contact WWCT

If you would like to communicate with WWCT regarding bookings made online please contact us on 0121 429 2440.

Members should provide the following details which can be found on their Booking Confirmation:

  • member number
  • booking reference number
  • activity
  • date and time of booking
  • Members should not respond to the auto-generated emails outlined in the above section

Disclaimer

The Site and its contents are for general information only and are provided "as is". The Sport & Exercise make no warranties, representations or undertakings about:

  • any of the content of the Site (including, without limitation, any as to the quality, accuracy, completeness or fitness for any particular purpose of such content); or
  • any content of any other third party website referred to or accessed by hypertext link through the Site.

We make no guarantees that the Site is free from so called computer viruses. It is strongly recommended that you check for such viruses before downloading.

Links

Links to third party websites are for your convenience only. Such websites are operated and controlled by third parties and their inclusion does not imply any endorsement or approval by WWCT of the material on such websites.

Liability

WWCT accepts no liability for any claims, penalties, loss or expenses arising from: any reliance placed on the content of the Site; the use or inability to use the Site; the downloading of any materials from the Site; or any unauthorised access to or alteration to the Site. This clause shall not exclude liability for death or personal injury caused by the negligence of the University.

Copyright

The content of the Site (including, but not limited to all text and artwork) is protected by copyright. The copyright is owned by WWCT or is otherwise licensed from a third party for use by WWCT.

You may view or download any part of the Site for private purposes, but you are not permitted, without WWCT's permission, to:

  • store the Site, or any part of the Site, for any other purpose;
  • print copies of the Site, or any part of the Site, for any other purpose;
  • reproduce, copy or transmit the Site, or any part of the Site, in any way, for any other purpose or in any other medium.

All other rights which are not specifically granted are reserved.

Privacy Policy

WWCT is registered with the Information Commissioners Office and complies with Data Protection Legislation. WWCT will never share your information with any third parties. WWCT endeavours to only contact you in the way you choose to be communicated with. Please let us know if you would like to update your communication preferences with us.